Resolution Education New Zealand

Resolution Education New Zealand helps organisations across the country prepare their people to handle aggression, conflict, and high-risk situations with confidence rather than panic. Operating from Auckland with reach into Wellington, Christchurch, and centres nationwide, the company brings more than 30 years of adult-training experience to its core A.D.P. framework — Awareness, De-escalation, Protection — which underpins courses in de-escalation, occupational violence and aggression (OVA), and workplace conflict resolution. Its training catalogue also covers more specialised needs, including restraint and restrictive practices, code black response, protective intervention, active armed offender preparedness, and de-escalation for phone or chat-based roles.